FAQ Wiring Specifications Help Form Downloads Free Live Chat Software Home > Contact > Technical Help Form Technical Help Form Title * Forename * Surname * Address 1 * Address 2 City / Town *  County * Postcode * Country Tel * Fax Email *  Fan Details: Fan Model / Bar Code        Does your fan have lights? Please select Yes No     How are you controlling the fan?   Please select Remote Control Wall Control Pull Cords     If your fan is making a noise, what sort is it?    Please select Clicking Grinding Rattling     Are you getting any response from the fan?   Please select Yes No Does it have a drop rod attached? Please select Yes No     Are you receiving a downdraft from the fan? Please select Yes No     Where is the fan situated?      If the fan is slow or has lost one or more speeds, which speed are you still receiving?       If you have a problem with your light switch or speed switch then please give us details here. Please detail any other problems you are experiencing not covered by the previous questions.