Thank you very much for your excellent service. I now know why I chose Fantasia Fans
Mervyn Sargeant, Wisbech, Cambs

Just to say thanks again - the part arrived this morning. I still can't believe the service you offer.
Andrea Chubb, Vale of Glamorgan

The instructions arrived yesterday. Fantasia’s after sales service matches the quality of the product. I am impressed and will keep up the recommendations.
Bill Million, Sandwich, Kent

Thank-you very much for your help, it is indeed most satisfactory. I would go further and say I consider this first class customer service and will recommend your products when ever appropriate.
Jon Larsen, Bridgend

Thanks very much for your very quick response. Fault reported on Wednesday, part received on Thursday (the correct part to boot), fitted in less than 1/2 hour on Saturday. Superb service and a pleasure dealing with you.
Keith Houghton, Widnes, Cheshire

The customer service shown by you and your company is fantastic and is a very refreshing change. We will certainly be using your products again and recommending you to all our friends and family. Once again thanks for the excellent service
Dave & Margaret Burrows, St Helens, Merseyside

I am very happy with the Mayfair you sent me. They're great fans and it's really nice to find a company that goes so far to help. It's important to know that I have proper backing from good people when I'm installing a product. I will definitely recommend your fans in the future.
Paul Smith, Electrical Contractor, Reading

Many thanks for the part which works perfectly. I can honestly say that the Fantasia fan was one of the things that attracted me to this house when we bought it 7 years ago. It's worked perfectly and has been a godsend in our south facing breakfast room. Great customer service - thanks again.
Phil Rice, Walton on Thames, Surrey

Thank you so much for sending the new blades, you’re ace! It's rather a surprise to get such good customer care these days, I’m well impressed. As I said I will definitely buy Fantasia again – I work in the electrical industry and should anybody ask me to recommend a good fan I will tell them “get Fantasia”!
Mark Holder, Bridgewater, Somerset

I received the replacement item this afternoon and I would like to thank you for the efficient manner in the way you dealt with my situation. It was not a major upset but when you are dealing with people as responsive as your good selves, those around you take notice!
Alan Smith, Mablethorpe, Lincolnshire

Thank you for your email and I must say what a nice surprise. It’s not often nowadays that a company knows how to give good customer service so thank you very much.
Brian Brake, London

Thank you very much for your help. The response I receive from Fantasia is always first class!
Anthony Farnfield, Eaton Bray, Beds

I very much appreciate the swift response and excellent service.  I'm glad I stuck with Fantasia Fans; we now have 5 throughout the house.
Alfred Kennedy, Orpington, Kent

Thank you for your fan(tastic) customer service once again. This doesn’t happen very often these days! Pete Newens, Leighton Buzzard

Many thanks for the replacement shade which arrived in today's post - now fitted and everything looking good! Thank you for your very efficient service.
David Royal, Tyne & Wear

Thank you for the excellent service I received from your company. Whilst my problem was not exactly life threatening, I received, helpful, courteous service and the new part (with fitting instructions) arrived as promised. Top marks from me!
A Wood, Northampton

Further to my email the other day, my fan blades arrived today and they are perfect. I am astonished and delighted - what excellent service. My grateful thanks to all concerned - superb!
Judy Barrass, Dorset

Just a quick note to say that the Phoenix is excellent. We also have air conditioning in the conservatory, but with the Phoenix it gives us total flexibility.
Andrew Allen, Chelmsford

I am just writing to say how very impressed both my wife and I are with the service we received from you. You did not try to wriggle out of any claim or warranty – the best service I have received from a company in years. We have 2 of your fans and as we’re moving house soon will no doubt will more. A great big THANK YOU, you certainly made our day, week, year!
Carl Sweeting