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Please note we are closed for staff training on Friday 15th February

Call Out Service


We offer an on-site service, covering a limited area in the South East and South West, as shown on the two maps below. This service is subject to availability and may be withdrawn during peak periods.

Charges are as follows:

Call out charge £110 call out and 1st hour  Call out charge £115 call out and 1st hour  Call out charge £125 call out and 1st hour  Call out charge £150 call out and 1st hour


  • The above charges include small parts such as switches, capacitors, screw packs, balancing kits and blades
  • Other parts such as remote controls and fan motors are chargeable according to the fan model
  • These charges assume unrestricted access to the property, free parking and regular ceiling height (less than 9ft)
  • Where our engineer deems the existing installation unsafe and is not able to carry out the work required, we reserve the right to retain a minimum of 50% of the call-out fee. Unsafe installations may included, but are not limited to, exposed wires, incorrectly sleeved cable runs, or ceiling fans not fixed to a ceiling joist correctly

 ~ Please contact our sales office on 01959 564 440 for more information or use the call-out request form below ~  

South East Call Out Area South West Call Out Area