Loading... Please wait...

We are still processing and shipping orders - please allow an additional 2 days for delivery

In accordance with government guidance our office staff are now working from home between the hours of 9am and 4pm. Our online live chat will be operational during this time and we encourage you to use this whenever possible. Our phone lines will also be manned during office hours. Outside of office hours please email us and we will reply the next working day. Please do not leave messages on our answerphone as this is not checked regularly. 

 

Call Out Service

~ DUE TO THE CURRENT CORONAVIRUS OUTBREAK WE HAVE SUSPENDED ALL SITE VISITS FOR THE FORESEEABLE FUTURE ~

We offer an on-site service, covering a limited area in the South East and South West, as shown on the two maps below. This service is subject to availability and may be withdrawn during peak periods.

Charges include call out fee and first hour of labour as follows:

Call out charge £105 inc VAT Call out charge £115 inc VAT Call out charge £125 inc VAT  Call out charge £165 inc VAT

 

  • IMPORTANT - if you live within the congestion charge zone then an additional £35.00 will be added to the above call out fee
  • The above charges include small parts such as switches, capacitors, screw packs, balancing kits and blades
  • Other parts such as remote controls and fan motors are chargeable according to the fan model
  • These charges assume unrestricted access to the property, free parking and regular ceiling height (less than 9ft)
  • Where our engineer deems the existing installation unsafe and is not able to carry out the work required, we reserve the right to retain a minimum of 50% of the call-out fee. Unsafe installations may include, but are not limited to, exposed wires, incorrectly sleeved cable runs, or ceiling fans not fixed to a ceiling joist correctly

 ~ Please contact our sales office on 01959 564 440 for more information or use the call-out request form below ~  

SOUTH EAST  SOUTH WEST
South East Call Out Area South West Call Out Area

   ~ DUE TO THE CURRENT CORONAVIRUS OUTBREAK WE HAVE SUSPENDED ALL SITE VISITS FOR THE FORESEEABLE FUTURE ~