M3 Remote System

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1. Good replacement of original model

   Posted by Phil Swallow on 9th Dec 2020

   This is a better design and uses better technology than the original. Installed fairly easily, all working fine.

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2. Replacement Reciever Unit

   Posted by James R Field on 7th Oct 2020

   Had the ceiling fan installed around 15 yrs back, talked to Fantasia about lighting up problem, was talked through symptoms and advised that the receiver unit should be replaced. Ordered the unit and was delivered within a few days, it was easily fitted and worked a treat.

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3. Excellent customer service which exceeded my expectations

   Posted by Delighted customer on 2nd Oct 2020

   Rang the company to seek advice as to whether I should purchase a new ceiling fan to replace my 8 yr old Phoenix model (which had developed a fault with the remote control) instead of my electrician buying the fittings himself following his quotation. Was informed by very helpful and friendly staff that I should purchase this new M3 system instead which also included the receiver unit. Was then told it was half the price my electrician had quoted, discounted as I was already a customer. I placed online order around midday to receive the package the following day. Even my electrician was greatly impressed at the low cost and speed of delivery. And I only paid him for installation which was very quick and easy with the fan working perfectly now. It's also nice to have the added bonus of a timer feature on the remote control. Over the decades I have experienced varying levels of customer service and can honestly say that this company is now at the top of my list, deservedly so. Well done Fantasia :-)

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4. Worked first time

   Posted by Robin on 21st Sep 2020

   Replacement M3 Remote Control System received very promptly with very clear instructions. Fitting a little awkward due to necessarily cramped space in housing, but with a little advance planning of the steps to be taken, it was not that difficult to remove the old unit and install the replacement. The auto-stop after n hours buttons on the remote is an excellent upgrade - well done

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5. Does exactly what it says on the tin

   Posted by Dougie on 9th Sep 2020

   I fitted this replacement controller myself in about 30 minutes and was pleased with the detailed instructions which accompanied the product.

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6. Great support and advice.

   Posted by Steve Moylan on 9th Sep 2020

   Was helped to diagnose the fault by e-mail. Good update to my old remote. Pairing was simple. My only criticism is that the Live and Neutral in could have been an inch or two longer, which would have made installation much easier.

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7. M3 Remote control System.

   Posted by Nigel Mitcham-Jones on 26th Aug 2020

   This is an excellent updte to the remote, I have had all the remotes so far and I belive this to be the best.It allows you to set a timer to stop the fan at a desired time limit. It is easy to set up compaiired to the previous M2 model. Fast delivery well packed and helpful friendly staff.

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8. Replacement for my M2 remote

   Posted by Paul on 21st Aug 2020

   Replacement more efficient than the previous one. Starts straight away no lag. Fast delivery, good service

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9. Good quality item

   Posted by Alan Morton on 21st Aug 2020

   Excellent remote unit, as described and received day after placing order.

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10. Excellent Service

    Posted by Tim Varley on 18th Aug 2020

    This company is at the top of the game when it comes to customer service. After many years of good service the remote control (M2) failed on our Sigma fan. Very rapid and helpful response to my enquiry enabled me to diagnose the problem. Replacement remote control quickly despatched and now we have the improved control system. Excellent.

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Showing reviews 1-10 of 17 | Next