Neptune

Works well. DIY installation not for the faint hearted.

Posted by Paul on 8th Jul 2019

This product seems well made and operates reasonably quietly – making it siutable for bedroom use.

The fan functions on the remote control handset are labelled in English and are intuitive.

There is only one button on the remote handset for operation of the lamp. This covers on, off and dimming. To turn the light on or off you press and release the lamp button. To control dimming you have to press and hold the lamp button. You have no control over whether pressing the button initiates a reduction or increase in light level. You have to hold the button whilst the lamp cycles through the dimming sequence and release it as the desired light level is achieved.

If the fan replaces an existing light fitting such that its power is controlled by a standard wall switch: then if the switch is turned off and – at a later time - back on again the lamp and fan controls 'remember' the setting that was selected when the power was previously on. This is useful during seasons when the lamp only is to be used as the wall switch can then be operated without the remote control. However my preference from a safety point of view would be for the fan motor to default to 'off' upon restoration of power.

DIY installation is not for the faint hearted – particularly if the flush mount option is to be used. This is where what I would consider to be a number of design flaws become highlighted:

You have to install the blades to the rotor hub before installing the whole assembly onto the ceiling bracket. This means that a heavy unit has to be manoeuvred into place with the blades installed risking damage and/or injury. If for any reason any blades need to be detached (to swap for balancing purposes as an example), then the whole unit needs to be electrically disconnected and removed from the ceiling bracket and dissasembled.

The instructions suggest the use of a hook to suspend the assembly below the ceiling bracket whilst connecting the wiring during flush mount installation. I fashioned one from a wire coat hanger, The inclusion of a hook and chain which could have been left in place for maintenance purposes would have been beneficial.

The electrical connections available in the ceiling bracket do not accommodate the 'loop in' system used in UK lighting wiring circuits. With the remote control receiver installed within the ceiling canopy I found it impossible to accommodate all the necessary connections for 'loop in'. After much struggling I only succeeded in securing the fan after I had accommodated the switch and loop connections within a junction box in the loft above. I also had to shorten the 4 wires connectin the fan/lamp unit to the ceiling bracket. Installation and maintenance could be made easier if the connections between the fan/lamp unit and bracket were by means of a plug and socket.

Pros: Quiet, effective, well made, remembers lamp setting when power turned off.

Cons: Appallingly designed for installation and maintenance purposes -particularly for flush mounting.
No terminals for loop in wiring.
Could do with up/down buttons on handset for lamp dimming.